For information on Fannie Mae financial assistance programs, if you are having trouble making your mortgage payments contact:

Gayle Burgess NMLS 537185
gburgess@ffbtn.com
615-740-4521 Direct Line
1-800-625-2265 Toll Free

For complaints regarding an application for Fannie Mae financial hardship assistance program contact:

Connie Mayberry NMLS 537200
cmayberry@ffbtn.com
615-740-4502 Direct Line
1-800-625-2265 Toll Free

A review of the application will be performed and a response made within 10 days of compliant notice.